Thankfully, Warby Parker has addressed this need with their free “home try-on” program. For every pair sold, a pair is distributed to someone in need. A free inside look at company reviews and salaries posted anonymously by employees. In fact, In addition to offering great prices and reliable service, Warby Parker also partners with nonprofits to distribute glasses to people in need. Very affordable! Because it is under the one year warranty. Of course, some options are more expensive than others. “Warby Parker’s interesting because their customer base is people who are into fashion and don’t want to waste money,” says Clark Howard. I was ecstatic that the process before had gone so smoothly, and wanted a repeat of that. You’ll be able to review your selections before you add the glasses to your cart. Jim Tanous July 17, 2013 . I'm not a review person but after 4 years I had to give this company the hype they deserve. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Frames vary in price based on the materials from which they’re made. On a Tuesday morning before work, I stopped by Warby's brightly-lit Brooklyn location for an eye exam and checkup — this was set up for me by the Warby Parker team for the purpose of this review. Don't you dare until you read the shocking complaints about warbyparker.com in our review. There should be riots outside but we just keep paying a fortune for glasses. They fit really well and they are super cute! According to Warby Parker’s website, “By circumventing traditional channels, designing glasses in-house and engaging with customers directly, we’re able to provide higher-quality, better-looking prescription eyewear at a fraction of the going price.”. I gave it to them on the phone and asked them to send me a confirmation email stating that they received my information and my order was good to go. Single vision prescription works great for me. With a recommendation from your doctor, you can also try Scout by Warby Parker daily contacts.Â. The ability to try on glasses before you buy them is a major benefit when purchasing online, so this alone can make it worth it to buy from them. (Execs from … I never have to talk to a robot. These are great ways to make sure you’ll love the glasses you order. They sent me a link to their app to take the measurement. and progressive sunglasses are available from $375. We had a few email exchanges and they were very fast to respond and attentive. It also has dozens of stores throughout the United States and a few in Canada. Last year they replaced the lenses for one of my old pairs of frames for FREE and also they did a second pair of my old frames for FREE just for being a loyal customer for the past 4 years. You’ll also need to know your pupillary distance, which may or may not be included on your prescription. They stand behind their product and do everything they can to help you if you do have a problem. Warby Parker came to be because of a problem. For more information about reviews on ConsumerAffairs.com please visit our In addition to single-vision lenses, Warby Parker offers progressive glasses starting at $295 and progressive sunglasses starting at $375. Again, if you have FSA or HSA dollars to spend or eye insurance that you’d like to use, select your carrier on the website for details on how to apply it.Â. The glasses are supposed to take 7-10 business days. The retailer carries a wide range of popular brands including Acuvue Oasys, Biofinity, Dailies and Air Optix. When I asked them why they didn't contact me for this information they blamed a glitch in the system. Unfortunately, The retailer carries a wide range of popular brands including Acuvue Oasys, Biofinity, Dailies and Air Optix. I asked to have my lenses replaced and she said because I have the blue light filter they cant replace my lenses... they just have to make me new glasses all together. I used their App to measure my PD then didn't hear from them for a couple weeks. In fact, Consumer Reports ranks Warby Parker as the second-best place to purchase eyeglasses right after Costco Optical. You’ll find a huge selection of styles and colors as well as competitive prices and fast, free shipping. I just called and the nicest girl named Christina answered the phone, so sweet, and I told her that my frames in the glasses I'm currently wearing (the ones purchased in July) have taken a beating because I love them so much I hardly wear my contacts anymore. I highly recommend Warby Parker! I ended up returning the glasses and looking elsewhere. FAQ. These are great ways to make sure you’ll love the glasses you order. There is no way to contact the physical store. You can also buy contacts from Warby Parker. I never feel rushed or like a bother. Their customer service representative could not have been more helpful. We aim to provide readers with the most up-to-date information available about today's consumer products and services. I took the quiz to see what recommendations I would get. Warby Parker designs and sells prescription eyewear and sunglasses. No matter what your total comes to, you can expect free shipping on all orders. Made me feel nauseous. Three glasses were purchased for three separate family members. Funky, fun frames: At some stores, you can also get an eye exam and update your prescription. I placed my order for prescription eyeglasses, a case, and lens cleaner on Aug. 1. Glasses are a huge deal to me since I wear them every day—they have to be something that I can wear with everything. I wear tri-focals, which are not the easiest to fit and usually require adjustments, so I was nervous about this purchase. My prescription was what held up my order so definitely make sure you send them a photo of your prescription and your PD ASAP to speed things up. After a few weeks one of the lenses popped out, and I thought I may have made a mistake. My only regret is getting the blue light filter (costs extra) for my eyeglasses because it's essentially worthless. Get buying tips about Glasses Online delivered to your inbox. I have eyeglasses and sunglasses from Warby Parker that I bought at a local shop. In fact, Consumer Reports ranks Warby Parker as the second-best place to purchase eyeglasses right after Costco Optical. You can choose from progressives and other options for an additional cost.Â, Be sure to take advantage of Warby Parker’s “try five frames at home for free” offer or download the app (iPhones only) to try on glasses virtually. We value your privacy. So, I've been looking for an alternative way to buy glasses and came across Warby Parker. I had paid for the expedited shipping (supposed to be shipped in 2-4 days) and I have not received anything yet (as of 11/13). You can also customize the lenses to fit your individual prescription and preferences. 394 Warby Parker reviews. I have never encountered a better financial and emotional investment! Additionally, there’s a one-year no-scratch guarantee for eyeglasses and sunglass lenses. Thankfully, the low prices aren’t an indicator of low quality. About Warby Parker. My Thoughts on the Warby Parker Frames. ConsumerAffairs is not a government agency. Its location on this page may change next time you visit. I no longer support big box store mentalities and I will be buying from a local small businessman! A link has directed you to this review. You can also get lenses with prism correction. From there, you can enter your shipping and payment information and review your order. A couple weeks later it happened again so I decided that I wanted them replaced. I have used Warby Parker in the past for the Home Try-On option through the pandemic. You can start shopping by clicking on eyeglasses, sunglasses or contacts at the top of the page or, You can buy the frames recommended to you (or any frames on the site, for that matter), or you can also, choose up to five pairs to try on at home for free, (available for iPhones only) and try on frames virtually.Â, , you can enter the card information the same way you would place any other online order. Copyright © 2020 Consumers Unified LLC. She was just as helpful, and easily accessed the information from my previous call. Warby Parker has … I was so happy about this but when I put them on, the glasses were very much at a slant. I explained that I do not wish to take an eye exam when covid numbers are high and my eye numbers haven’t changed in years. I did find it frustrating that it took about one week for them to notice that my prescription was missing the pupillary distance, if I had known earlier to request for this I would’ve been adamant that my optician measure it. I called them again. I never heard from them again so I called them back. There are no designer labels on the website, just the company's own styles, prettily displayed on pretty faces. The following lens types are available at Warby Parker: In addition to single-vision lenses, Warby Parker offers progressive glasses starting at $295 and progressive sunglasses starting at $375. The communication between customer service and each individual store is extremely poor- with no direct phone line and solely reliant on emails which are seldom checked. I have never encountered a better financial and emotional investment! Warby Parker will replace the scratched lenses for free within the first year. You can also get lenses with prism correction. AdvisoryHQ Warby Parker Review | About the Company The company behind Warby Parker reading glasses and prescription lenses was founded in 2010 and is headquartered in New York City. My daughter received an eye exam and was issued a prescription for contacts and glasses. Accessories and gift cards also have a turnaround time of five business days. While these prices aren’t as low as those at Zenni Optical, they do beat the median price of frames and lenses at Costco Optical. (Don't choose the call option!) I ordered a pair of glasses from this company then waited a couple weeks without hearing from them. According to the table in Warby Parker’s help section, prescription orders have a turnaround time of 7-10 business days, while home try-ons and non-prescription orders usually arrive in about five business days.Â. Prescription eyeglasses starting at $95. My Review of Warby Parker Home Try-On and Frames. I was asked about my face width, frame shape preferences, favorite colors and materials, the date of last eye exam and whether I wanted sunglasses recommendations.Â. Expedited shipping, which typically cuts the turnaround time in half, is available for $20 during checkout. Warby Parker will replace the scratched lenses for free within the first year. . And if you don’t, you’ll have 30 days to return or exchange them once they arrive.Â, Before you get ready to place your order, make sure that you, Insert details about how the information is going to be processed, Zenni Optical Review: 6 Things to Know Before Your First Order, America’s Best Contacts & Glasses: 5 Things to Know, Udemy is offering online courses for just $10, 12 of the Best Places to Watch Free Movies Online, Discovery+: 6 Things to Know About the New Streaming TV Subscription Service, 4 Things to Know Before You Sign Up for YouTube TV, How to Save Money: 35 Ways to Reduce Expenses. While these prices aren’t as low as those at, , they do beat the median price of frames and lenses at.