UPS wont help you can try opening a case with Amazon and let them know UPS never scanned the packages. So my question is can I sue them for taking a month to deliver my packages? The merchant has recourse against UPS under their contract if they want to pursue it. That was lie #1. One package that's gone missing isn't super unusual. They said I can make a claim to replace the contents of the package as if they assume I was shipping X-mas gifts instead of legal documents and checks that can’t be replaced. Before starting a claim, make sure you have looked around for the package. If the package is found, UPS will not approve the claim and will route the package on to the recipient. All Claims: Once you file a missing package claim, UPS will investigate. Find peace of mind with the details. It would be a waste of time. Package searches can take up to 10 business days. It has been so difficult to put in a "lost" claim from UPS, and Amazon for example only offered me a refund or free replacement after 10 days. They will cover lost packages as long as they are insured, and they will cover damaged packages as long as they are packed properly. If contents of your … The kicker is, lots of packages just get thrown into trucks without being scanned this time of year. Lie #4. It’s their response that has me fuming. Are you looking for a get rich quick thing? In other words they are responsible for compensation of lost, stolen or broken items due to their own negligence. Ask a lawyer - it's free! Still have questions? Who Is The Best Workers Compensation Lawyer Near Me. My package was delivered the following day (oops! That caller, like me, wasn’t as mad at the package going missing as they were at the response by UPS. Advertisements. Once they pay a claim, they own the damaged merchandise. All packages shipped via UPS are insured automatically up to $100. The law in Illinois is constantly changing and although we do our best to keep our website current, you should not make any final determinations based on what you read here. Ebay closed case, what can I do about it? Read More. Free UPS Lost Package Guide Got a lost or missing package from UPS? No investigation appears to have taken place yet and I’m told it could take up to eight business days. UPS Store - UPS Package Lost / Stolen by UPS Empoyees. But three or four missing packages is. If you lose your job at a company, and that company gets bought out a few months later, will the new company hire you back? 15.8K views . It s about the loss of merchandise. No, you don't really have grounds to sue them. ? The final call was at the end of the day. One package that's gone missing isn't super unusual. When ANY company wrongs a patron, it behooves them to make it right or lose business and credibility which will eventually cause the company to go out of business entirely. Why would an ex of 6 years just start trying to get into my social media accounts. They told me I’d get a call from an investigator and that never happened. By contacting us or any lawyer that you are referred to through this website, you have not created an attorney-client relationship. Drivers try to leave your package hidden for safety reasons, so your package could be hiding somewhere just out of plain sight. UPS has different policies for lost or stolen packages depending on whether your package was shipped in the US or internationally. Your business might be losing money from unclaimed UPS refund claims as there are more than 50 service failures which are eligible for a complete refund. If you have questions about anything we offer or anything related to our website please call us at (312) 346-5320. My package was delivered the following day (oops! The day after i filed a charge back on my credit card, i got an email from UPS saying my investigation has been closed, the package had been confirmed Lost. I never got an item on Ebay, seller and tracking company said I did. The notes on the shipper tracking was incorrect saying the Apt number wasn t on label and yet it was clearly on the original shipping label. For these, you won’t be able to file a claim, and it could be difficult to get a refund or replacement. Report the activity to your landlord. What was a lie is that she told me the delay was because my office messed up on the shipping weight. See all countries with temporary service and guaranteed-delivery suspensions. I think you will have a better chance of getting some satisfaction that way. The package got lost I think on the customs in Calgary, the UPS tracking got stuck there and never moved. No, you don't really have grounds to sue them. Of course, you can. The package wasn’t lost, just delayed. That UPS store has been giving me the run around. Payment for what they lost is what you would get if you win the suit. Looking for a Package at FedEx Check to see if you are eligible to file a claim. UPS offers a quick and easy way to track and report lost mail or packages. Have you filed a claim for a lost package? UPS:Claims If you believe your package is lost, If the damage is confirmed by UPS, the shipper can file a claim for the repair or replacement value of the package contents up to the declared value. I’ve been involved in a nightmare with UPS over a lost package. Discover UPS Services. Now ever package is scanned. 09/12 - UPDATE: After many phone calls with the UPS Investigations team, i have been informed that my Investigation has concluded on their end. If you’ve been in a traffic collision with a UPS truck and have suffered losses or damages, you want to ensure that you can sue UPS to get compensation. Sep 23, 2014 . There is no way to call the Ontario location. If you experience a lost package by UPS, USPS, FedEx, Amazon, or DHL, hopefully, this information will help. UPS Authorizes the Claim If the package is not located, a Damage/Loss claim letter will be sent to you, the shipper, via email, fax, or post. Alert: USPS can no longer accept or deliver international mail to several countries due to COVID-19 service impacts. What about many people who are unsatisfied with UPS gather through internet to create a community or group to discuss this issue. Business contracts. But I don't think you can sue them unless you are at a loss monetarily. United Parcel Service is in the business of shipping packages and when they lose one they act like it’s no big deal. It might be difficult to prevail in such a lawsuit. Learn how to find lost mail, file claims, and request refunds. Is the suit viable, well that is the real question. Details . Can I sue that UPS for bad customer service? Payment for what they lost is what you would get if you win the suit. 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