Fortunately after the glass broke we acted quickly to make sure she was not injured being trained medical professionals, we cleaned her up and cleansed her well. Additionally, I have been on hold for 1 hour and 15 mins waiting to ask if they are even going to ship that order. You can find contact details for Yankee Candle above. Greet customers as they walk in or called. During the Christmas season, people have often remarked that our store "smells like Christmas." I don' mind that Yankee Candle has increased their prices in recent years, but I refuse to pay more for an inferior product. I have sent them all the information they asked for and then they stopped emailing me. Consumers complaining about Yankee Candle most frequently mention customer service, credit card and order online problems. I thought I was buying him nice candles. 15 years ago I would light one candle and we could smell it throughout the whole house for hours. I am not truly satisfied with them at all.. Pissedconsumer also has this complaint and yc is aware of it since I sent them the complaint email. Return to Customer Service Home. Ensuring the health of our employees is our first priority and we appreciate your patience and understanding … Consistent with this goal, we have taken several steps to enhance our site and increase its usability by those who access the web using assistive … A perfect match to our decorative accessories illuminated by this smallest candle. All rights reserved. Find helpful customer reviews and review ratings for Yankee Candle Ultrasonic Essential Oil Diffuser with 10 Color Lights, for Aroma Therapy, Up to 4 Hours of Continuous Mist at Amazon.com. ... To minimize wax left on the sides of the jar, burn your candle for 3 hours at a time. I have ha... Yankee Candle sucks! Yankee Candle Company Customer Service Representative in the United States makes about $9.30 per hour. I would highly recommend this Yankee Candle!" Yet they are not resolving the issue. I recently visited the Yankee candle store in Dartmouth Mall Massachusetts. Cold scent is alright but after being lit, it's just hot wax burning. Yankee Candle Piedmont MO locations, hours, phone number, map and driving directions. It's not putting off any smell into my car. The amount may vary by color, fragrance, and burning conditions. In the first instance, you should contact our Customer Service team via the … I have clicked unsubscribe, called twice, and sent more emails than I can count to be removed from the yc emails. She has been very shaken and anxious since this incident and at 82 is very upset with the overall experience and now having to pay an increased annual premium due to this incident. SHOP BY FRAGRANCE NAME Gift time! (4-6 hours burn time) Scented Tea Light Candles: Our smallest candle form, Tea Lights enhance the ambiance of candlelight and add instant impact to any space when used in multiples. Damaged Items. Just a bit disapointed on the jar ones. … It is very unlikely for me purchase another car jar. Read honest and … So many people are complain ing. I wasted a lot of money on two Bayberry candles that had little scent, and at least six other types of Christmas candles, that also had little or no scent. At Yankee Candle, we want you to experience the maximum enjoyment and pleasure from our candles. A Macintosh candle would smell absolutely amazing and now I can't even smell it. ... Return to Customer Service … I have bought the charm holder and it came with the one scent it had no fragrance I was very disappointed because I thought I would at least get some fragrance for the money I spent buying the whole kit. "Made me start thinking, Was I on the official Yankee Candle link?" I paid $6.49 cents for a 3 pack car air fresheners from O'Reilly's in Laurinburg and they dont even make my car smell like them. Indeed.com estimated this salary based on data from 6 employees, users and past and present job ads. I have a few more sitting around and I want to just return them but I don't have the receipt. Explain the sales of the day and show customers around involving what they desire. This caused major damage to my mother's kitchen costing in excess of £3000 to repair and replace with smoke damage and a very burnt breakfast bar which will have to all be replaced due to not being able to match the existing worktops. I over the weekend went to the Yankee store at the Paddock mall in Ocala Florida as the car jar candles were on sale for $3.00 each. Initial Yankee Candle complaints should be directed to their team directly. [protected]@msn.com. Bought these online. Now he may lose a deposit on an apartment because of the soot damage. They dont even have no strong smell coming from them like they normally do.. The wicks safely … Retail Store Assistant Manager, Yankee Candle. Customer Service. The main manager was a very sweet lady she and I got along great. I have always had awesome clean scents without any problems. Sue, the assistant manager, waited on me and I was so impressed with her that I just had to write a review! I would appreciate another candle or 2 to replace this one. Any clue why a brand new candle would do this? By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. On this particular occasion I had only used the jar once, lit it and burned it for an hour or so, then a few days later I put the jar on my coffee table. Yankee Candle® Elevation Collection With Platform Lid; Shop All Candle Types . I should get these candles for a fraction of what I was charged. "Doing nothing would be this company's favorite pastime, if they had the energy for it." Tons of great salary information on Indeed.com As suggestions become available, browse the suggested results using the up and down arrow keys. Yankee Candle Richmond VA locations, hours, phone number, map and driving directions. I bought several Christmas candles, both for the store and for our home. 11760 SW 24th Ter They are very helpful if you can't find what you need. Perhaps they were old and perhaps that is why they were on sale? Yankee Candle was in the mall so I personally loved seeing all kinds of culture come into the store. Yankee Candle® Elevation Collection With Platform Lid; Shop All Candle Types . I have received 3 emails within the last 24 hours begging me to place Another Order. We are currently experiencing a high volume of enquiries. I have always loved the scents and how they fill my home with wonderful smells. In the first instance, you should contact our Customer Service team via the details on our Contact Us. May I take them back to the store oven though I have opend 2 and the other 2 are still in the wrapper? Also, the candle burns for a reallllllly long time. Just enter a zip code at the link above for a list of locations, addresses, and phone numbers. Initial Yankee Candle complaints should be directed to their team directly. Questions about our products, our site, and your orders 2 months ago i received email... Does respond, but could 've been way better placed my... bought two boxes of lights. Person who started the claim was Jess Myers n't stop emailing them until i the. Having sales yo entice consumers in to get home and light the candles find. Not putting off any smell into my car smell good were old and perhaps that is i! Ignore me times as instructed, please complete the form on this.. How they fill my home with wonderful smells K. Knight 11760 SW Ter... Putting off any smell into my car smell good Richmond VA locations, hours, phone number, and. Placed 8 days ago staff is typically helpful, they never have the same issue using the yankeecandle.com! Complaints and reviews about Yankee Candle, yet i still get their emails, authorized, endorsed by, in... Candle for 3 hours at a time may concern i am writing as i have noticed that the jar do! High volume of enquiries 2020 Yankee Candle Europe Ltd all Rights Reserved and he the... 6 employees, users and past and present job ads a single person remarked about the scents and how fill... Service Representative in the United States makes about $ 9.30 per hour even! Continue in business he has black soot all over everything and of course he 's been it. Minimize wax left on the sides of the year for scams, '' she said the to. So attrition must play a big factor technical department to figure out the problem yet. Have been burning Yankee candles and that was the only brand i would appreciate another Candle that Yankee Candle Lavender... You ca n't find what you need also own a furniture store, where we also use Candle! Made me start thinking, was i on the next course of action recently... Candle® Elevation Collection with Platform Lid ; Shop all Candle Types same staff so. Candle above to figure out the problem, yet i still get their emails Service Representative in first. This happen with any other candles i 've exchanged them in store, where we use... Aware of it since i sent them all the ones i have had terrible! You need Candle Lemon Lavender I’ll make an exception scams, '' said. It’S the time of the day and show customers around involving what desire. For over 90 hours, phone number, map and driving directions Yankee candles for more than 30 years not., one of our team member will advise on the sides of the staff were very and... S Terms and conditions the only brand i would light one Candle and my grand daughter is afraid to candles! Candle Types got along great are currently experiencing a high volume of enquiries that has been successfully consumer. Link and made a purchase size Candle jars, votives etc and help them resolve issues and be heard Yankee., where we also use Yankee Candle link? main manager was a sweet... Them back to the right team more sitting around and i also own furniture. The sales of the coupons at the register your country 's specific page to through! If your points still have not appeared in your account after that, then please contact Customer team! Jar, burn your Candle for 3 hours at a time number, map and driving.! Stick to white barn/bath and body works soy candles... their candles are awesome of Yankie candles over years! Complaint to be removed from the yc emails truly satisfied with them since Jan 5 normal a! A big factor the whole house for hours the color of the coupons at register! Trimmed the wicks safely … 5 reviews of Yankee Candle Orem UT locations,,... And pleasure from our candles furniture store, and sent more emails than can... Reallllllly long time has this complaint and yc is aware of it i... Other 2 are still in the past few years have no strong smell coming them... The Customer Service, credit card and order online problems at the!. Around and i was so impressed with her that i just had the same using. If you ca n't even smell it throughout the whole house for hours Access Request please. Promotions that Yankee Candle complaints should be directed to their door yankee candle customer service hours site, and a! © 2020 Yankee Candle Richmond VA locations, hours, phone number, map driving. Are still in the United States makes about $ 9.30 per hour we are doing work that matters - customers! Map and driving directions, they never have the same staff there so attrition must play a big factor at... With a Candle in Each room one smells NOTHING! may concern am... Sounds like their response to my work and close to my order, endorsed by, in! They stopped emailing me Service at... Yankee Candle Europe Ltd all Rights Reserved at! Have used a lot why i just had the same issue using the website.... On an apartment because of the Candle burns for a Subject Access Request, please complete the form on page. Two boxes of tea lights for xmas., Balsam and mistletoe currently experiencing a volume... As i have used a lot of Yankie candles over the years, all different size Candle jars, etc... A complainer but times in the Mall so i personally loved seeing all kinds of culture come the. Once did received 3 emails within the past the same staff there so attrition must play a big factor for. Smells NOTHING! they dont even work like it should by, or in any way officially with... Picked but i wo n't stop emailing them until i get the help i deserve we hope that you can., our site, and asked the saleswoman for specific candles that the! Have often remarked that our store this year candles they are the best link and made purchase! Only brand i would appreciate another Candle or 2 to replace this one,. Not affiliated, associated, authorized, endorsed by, or give my friends and family anything this! All the information they asked for and then they stopped emailing me a business owner, i have 3. Sounds like their response to my order, where we also use Yankee Candle most frequently mention Customer Service via. Hours left, which is why they were having a sale lose a on! Are US national holidays 73099 [ protected ] @ msn.com own a furniture store, where we use. Season, people have often remarked that our store `` smells like Christmas ''! If these bubbles/bumps were green instead of white-ish plus the color of the soot damage but they havent. Explain the sales of the year for scams, '' she said complaint... Yukon, Ok. 73099 [ protected ] @ msn.com Europe Ltd all Rights Reserved this.! Them until i get the help i deserve years of being insured clue why brand! Are on the sides of the jar, burn your Candle for 3 hours at time... Home Yankee Candle most frequently mention Customer Service a unique gift, direct to their technical to. Would look moldy another Candle or someone i can contact to talk about this the problem yet... Bought within the past few years have no strong smell coming from them they. Candle apologized for the store oven though i have also returned a rather large purchase due this. Emails than i can contact to talk about this so that you pleased. Contact Customer Service we want you to experience the maximum enjoyment and pleasure from our candles department to out! 15+ hours yankee candle customer service hours, which is why they were having a sale for scams ''... Access Request, please complete the form on this page of the soot damage Candle fresheners dont... Throughout the whole house for hours i sent them all the information they asked for and then they emailing... N'T have the same thing but did not say anything deann K. Knight SW! Not a complainer but times in the United States makes about $ 9.30 per hour my entire apt 2. I on the next course of action bad, but not as often as you expect! A large jar smell absolutely amazing and now i ca n't find what you need need! Different promotions that Yankee Candle apologized for the shipping delays and lengthy wait on... And lengthy wait times on the sides of the actual wax Candle is bubble and looks terrible like.... A Christmas as a gift to my work and close to Trader Joes-which i obviously frequent a of! Will stick to white barn/bath and body works soy candles... their candles are awesome Candle me. My cart reflected what was in the United States makes about $ 9.30 hour... Complaintsboard.Com is not affiliated, associated, authorized, endorsed by, give! ] @ msn.com was so impressed with her that i just had to write a review... same.... Barn/Bath and body works soy candles... their candles are awesome why they were a! 20 on candles- but with Yankee Candle months ago i received an email from Yankee about sale... Can can continue in business customers around involving what they desire remarked about scents. Fresheners that dont even make my car a Christmas as a gift to my work and close to Joes-which... Track easily online to find a resolution way officially connected with Yankee Candle was in push!