One or two days we did manage it and on the others we found sunbeds looking over the sea, away from the pool. My girlfriend left a review shortly after we returned and the hotel replied saying that we didn't leave early due to poor service but for personal reasons. Although we may not be there for nightly turn-down service, our home collection will help you recreate the essence of Abaton in your own home. 17 Every single day food would arrive cold, or with something missing and just getting coffee quickly was never possible. 12 Handmade fashion for people who love style. At Abaton Island Resort and Spa in Crete, the dedicated Wedding & Honeymoon team fulfill your dreams without any of the hassles! After 4 days of poor service at every level I went to reception and said we wanted to check out the next morning and I wanted a refund for the final night which we had already paid for. The main Bar was also very expensive. We wszystkich pomieszczeniach można korzystać z bezpłatnego WiFi. The Abaton Island Resort can be found overlooking a rocky coastline on the north-eastern side of Crete. Taxes and fees that are shown are estimates only. Smart televisions come with satellite channels. Taste the experience. Five reasons to travel to Crete right now! 2) Here at Abaton Island Resort & Spa, we have had the pleasure of successfully accommodating many guests who have had a pleasant and relaxing holiday experience, as well as the service offered by our team. The best thing I can say is that the hotel as a place is really really lovely. Abaton Island Resort & Spa Your personal sanctuary, ultra stylish accommodation,state-of-the-art facilities,luxury services & restaurants.Best Luxury Honeymoon Resort in Europe abaton.gr Luxury Guestroom with Private Pool. Abaton Island Resort & Spa is a low-lying, all-white building on the north coast of Crete. to chase reception to have coffee pods and water delivered to our room. In actual fact we had decided to go back to The Royal Marmin Hotel in Elounda which we had stayed at for 3 nights before arriving at the Abaton - absolutely incredible there by the way. Own or manage this property? Abaton … We eventually found a table and endured the usual calamity where we had to ask about 5 times for coffee before it arrived, but it was very clear that nobody was properly in charge. Erröffnet in Oktober 2017, gebaut an einem weitläufigen Grundstück mit herrlichem Meerblick das Abaton Island Resort & Spa bietet ultra - stilvolle Unterkunftsmöglichkeiten mit luxuriösen Dienstleistungen und eine Vielzahl von Restaurants, die … 4, INFANTS Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. First impressions were not great. The staff is very friendly, open minded and customer oriented - at the reception, in the restaurants and on the private resort beach area. 4 Each accommodation is individually furnished and decorated. 15 Which room amenities are available at Abaton Island Resort & Spa? See more questions & answers about this hotel from the Tripadvisor community. A pampering experience to satisfy your desires! I later had. ... Abaton Collection Suite with Private Outdoor Jacuzzi. Very quiet but also close to the center ( 5 minutes by taxi, it costs only 7 euros one way). Allow me to mention that your comment that guests, irrespective of who they are, are being paid by the hotel for positive social media feedback, devalues not only the constant effort of our team, but also the otherwise constructive nature of your comments. As we have already explained in said response, we consider constructive guest reviews as an important tool in constantly evaluating the level of our services and facilities. They have buttons on the tables by sunbeds to call staff over but you may as well ignore them. What are some of the property amenities at Abaton Island Resort & Spa? Abaton Island Resort & Spa offers 152 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and minibars. View deals for Abaton Island Resort & Spa, including fully refundable rates with free cancellation. We were not told about this on arrival and it took 2 emails and a WhatsApp message to the concierge to find out how this worked. Abaton Island Resort & Spa - Розташований в 3 км від центру Херсоніссоса, цей 5-зірковий Abaton Island Resort & Spa пропонує безкоштовні маршрутні перевезення, цілодобовий ресепшн і … Top room amenities include a minibar, air conditioning, and a flat screen TV. Please note that as a policy, we share a very different and more constructive approach to guests who experience any issues, to the one you suggest. First night we used the shower and it flooded the room - in fairness they did fix that quite quickly. Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay. Abaton Island Resort & Spa, Herszonisszosz: 306 hotelekről írt vélemény, 734 utasok által készített fénykép és nagyszerű ajánlatok erről: Abaton Island Resort & Spa, amely 38./190 hotelek legnépszerűbb Herszonisszoszban, és a Tripadvisoron 4,5/5 értékelést kapott. See great photos, full ratings, facilities, expert advice and book the best hotel deals. 3 Guests. Are there opportunities to exercise at Abaton Island Resort & Spa? It has 152 rooms spread across 14 categories, offering guests plenty of options for how they choose to spend their holiday. Został on indywidualnie i pięknie zaprojektowany, aby odzwierciedlać styl i wpływy otoczenia. It took forever to check in, we were told our room would be ready in 10 minutes then a few minutes later we were told it would be another half an hour. The stuff was very kind but looked very tired and the service was not for 5 star hotel. 9 Bask in the comfort of contemporary seafront accommodation! the 3rd time the waiter returned that we received everything we had ordered. Hotelbeschreibung Das Hotel Abaton Island Resort & Spa ist ein 5-Sterne-Hotel (Veranstalterkategorie) in Chersonissos, Kreta. Which languages are spoken by the staff at Abaton Island Resort & Spa? Not what we wanted after a long journey and delays at check in! Staff were very attentive and food was very tasty. We would return to abaton island as most of these issues were minor (although annoying) and did not really impact the enjoyment of our holiday. både nationale og internationael retter. Abaton Island Resort. 8 The Buddha Bar was tasty but too expensive, the portions was small and loud music until late at night. 23 The city Hersonissos is approx. 18 Please see our partners for more details. Paris deserves a special mention, he was the only one serving at the pool and was rushed off his feet trying to provide the best service he could. Gastronomy made in heaven, by chef Zinon’s award-winning dishes. Dream Villa Beachfront with Private Pool. Best regards Georgios M. Daskalakis General Manager, We have recently returned from a 9 night stay at abaton island. We were not given any information about the hotels facilities on check in, which I would expect from any hotel, even more so a five star hotel. The free standing bath feels very premium. Yes, dry cleaning and laundry service are offered to guests. It was a shambles. This is the version of our website addressed to speakers of English in the United States. I note the review below from Holly Walker - she was there while we were and The Abaton was continually sharing her instagram posts about being 'in paradise'. If picking a room I’d opt for the front sea view junior rooms again and we will be back. 2 Guests. Service at the pool/beach is desperate. Abaton Island Resort & Spa - Fabulous accommodation with spectacular views A beautiful correlation of white, wood, water and stone give this luxury hotel its vibe of relaxation and quality. You simply couldn't get a sunbed at the pool unless you arrive very very early. Guests can relax beside the chic pool, wonder the elegant lawns or enjoy a therapeutic treatment at the revitalising spa complete with an indoor pool. At the beach, there are sun umbrellas and sun loungers free of charge. They just need an entirely new management strategy and some actual order and 5 star service. The hotel Abaton Island Resort and Spa is located in the vicinity of a sandy beach. For evening dancing you will find a nightclub in a distance of approx. During the rest of our stay we sat around the pool rather than at the beach, where the service was much better, although still not what you would expect in a five star hotel. The white double beds in the pool have to be reserved and require a minimum spend of 150 euros. We arrived at about 3:30pm, so after check-in time. 6 Even though we are sincerely sorry to read that we have not met our expectations, constructive guest feedback is our most important tool that allow us to evaluate the level of our services. Abaton Island Resort & Spa предлагает обслуживание в номер и услуги консьержа. Thank you for taking some time to share your recent holiday experience with us on TripAdvisor. 4 Guests Maximum adults: 2. Hidden gems near Abaton Island Resort & Spa. Abaton Island Resort & Spa is a five star luxury hotel that opened its gates on April 2018. 22 All rights reserved © 2018 - 2020 Abaton Island Resort & Spa. The Minotaur would love roaming this particular labyrinth, where the white-cube structures lead down to the shore; within, you’ll discover five restaurants to keep you busy, and a … Small but important details. 2 km. day. 5 rooms, CHILDREN (3-12) Abaton Island Resort & Spa is a low-lying, all-white building on the north coast of Crete. We recommend calling ahead to confirm details. Gastronomy made … What food & drink options are available at Abaton Island Resort & Spa? We got the room at 15:30 after waiting for a long hours. I wouldn't go back. Welcome to the beloved hotel of European celebrities. Beds feature premium bedding. The hotel itself, grounds and location are stunning, however we did have a few issues with the service during our stay and based on this we would not class it as a five star hotel. The Abaton is one of the most precious hotels/resorts we ever stayed in. Conveniently located restaurants include Pelagos Taverna Restaurant, Romantic Corner Tarverna, and Meltemi. 3 Guests. Abaton Island Resort & Spa features an ultra-modern architecture, which was designed by Konstantinos Kaloutsakis, father of the hotel’s current owner Georgios Kaloutsakis. Neutral whites, earthy tones and natural materials combine to provide laid-back chic. Yes, free parking and valet parking are available to guests. Mind the details. Thank you once again and we hope to be able to welcome you back in order to better serve you in the not so distant future. Looking forward to hear from you and we would b delighted to be given the opportunity to welcome you back and serve you better. 24 27 Breakfast was hit and miss, the food was good but things often didn’t arrive together or even at all. Pools are beautiful, loved the call bell beside each of the loungers a very nice touch and the views are amazing. 2 rooms We were told the hotel was at 50% capacity due to Covid but I just don't see how that can be true. WiFi is free, and this resort also features 4 restaurants and a spa. The Royal Villa. more. Bask in the chic surroundings of this Cycladic-style resort. Using fresh, local ingredients, he creates exquisite Greek and international fare for discerning diners. 7 2 I did that and after more phone calls I explained that the service was bad and we were disappointed. Abaton Island Resort & Spa is a five star luxury hotel that opened its gates on April 2018. Undoubtedly one of the hot spots on the island of Crete! In general, the staff were so welcoming. Наші клієнти дали Abaton Island Resort & Spa оцінку «Чудово». My girlfriend and I booked a room in Abaton Island, when we arrived there a bit early in the morning after a cold welcome from the staff of the reception we informed that we had to wait until 14:00 to have our room. No Infants Yes, Abaton Island Resort & Spa offers an airport shuttle for guests. The air-condition was not cold enough and the shower was blocked, we reported to the reception but until the next day was not fixed. Island Honeymoon Seafront Suite with Private Pool & Outdoor Jacuzzi. Are any cleaning services offered at Abaton Island Resort & Spa? Star Beach Water Park is minutes away. Claim your listing for free to respond to reviews, update your profile and much more. Sabre: 325261; Galileo: F1576; Worldspan: HERAB; Amadeus: HERABA; If further assistance is required, please send an email to our Reservations Department (reservations@abaton.gr) or call us on (0030) 28970 26410. Indulge mind, body and soul at the best Elemis spa together with a collection of restaurants offering Greek and international cuisine. Nice hotel and location but terrible service across the board, My girlfriend and I stayed here in early September. Abaton Island Resort & Spa, Χερσόνησος: Δείτε 306 κριτικές ταξιδιωτών, 734 φωτογραφίες και μοναδικές προσφορές για Abaton Island Resort & Spa, με ταξινόμηση#38 από 191 ξενοδοχεία Χερσόνησος και βαθμολογία 4,5 στα 5 στο Tripadvisor. We enjoyed the 50 euro set dinner was superb, and breakfast was a similar lavish affair. Response from Georgios Daskalakis, Γενικός Διευθυντής at Abaton Island Resort & Spa, Response from Georgios Daskalakis, General Manager at Abaton Island Resort & Spa. This will allow us to look into the specific issues you raise in your review and take the necessary action. NIGHTS 1 room Гостям, приехавшим на … 1 I get that Covid has made it difficult and they have to deliver everything to your table rather than buffet self-service, but the organisation was laughable. 13 4 rooms Beauty and quality combined in a collection of ready to wear and made to measure clothes and accessories. The room was fantastic, we booked a Thalassa Deluxe Seafront Guestroom, and then the problems was just starting. Read the Abaton Island Resort & Spa, Crete, Greece hotel review on Telegraph Travel. The staff had too much to do. These split-level units offer a plush living area and separate king-size bedroom, creating the perfect space for a stylish stay. Continue your visit to www.tripadvisor.co.uk, Themistokleous Avenue, Hersonissos, Crete 70014 Greece, Lock in the lowest price from these sites. We had booked for 6 nights but ended up leaving early as we just got fed up with the consistently terrible service and attitude from the hotel. Subscribe to our list & don’t miss a thing of our events. 28, ROOMS During check in the lady was constantly answering the phone, which we found very rude. Located in spacious grounds with a magnificent sea view, Abaton Island Resort & Spa offers an ultra – stylish accommodation complete with luxury services and a variety of restaurants that will indulge your senses. Dear Stay590776 Greetings from Abaton Island Resort & Spa. The sea view junior room was stunning, very comfortable beds with automatic blinds. Abaton Island Resort & Spa has its codes on the Global Distribution System.. 26 Guests enjoy the beach locale. På Abaton Island Resort & SPA findes der noget, som passer til alles ønsker og smag, og du kan vælge mellem flere forskellige spisesteder. A seaside sanctuary, Abaton Island Resort & Spa promises to provide an indulgent and relaxing experience. Obiekt Abaton Island Resort & Spa usytuowany jest w pięknej okolicy w miejscowości Hersonissos. To that effect the comments on your review, as well as on the review of I6072VLjow, have been thoroughly looked into with our team within the context of improving just like you so kindly mention. Located on a stretch of coastline with uninterr upted sea views, this hotel is ideal if you are seeking style and substance. 3 rooms Which popular attractions are close to Abaton Island Resort & Spa? With a distinct modern design, the Abaton Island Resort & Spa hugs the coastline and provides direct access to a sandy beach. 3 The shimmering turquoise waters of the Aegean provide a dramatic backdrop for 152 exclusively-designed rooms, suites and villas with 71 pools. Reserve a stay at one of the best hotels in Greece. The food and the service to the bony fish restaurant was outstanding. Chilled summer vibes night and day with international DJs and live events. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. 1, Welcome to Abaton, Your personal sanctuary. 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