If your package was shipped via UPS, they may be able to hold the package at their local hub for you to pick up. Web orders are given top priority at our warehouse and typically begin the shipping process shortly after the order is submitted. For non-bat warranty claims, please complete the. The limited warranty does not apply to previous model year MLB Prime wood bats or Youth Prime bats. If you need a different item, you can initiate a return for a refund and place a new order at any time. Use with leather-covered balls only, not plastic or rubber cage balls. This charge is used to validate your card before processing. Will my products that are in stock wait to ship with my Custom Products? We hope this information will help when using your Louisville Slugger bat! Does Louisville Slugger offer any express warranty on its Wood Custom Bats? Find helpful customer reviews and review ratings for Louisville Slugger Prime 918 (-3) BBCOR Baseball Bat, 33"/30 oz at Amazon.com. Close; Baseball . How do I return a product purchased on Slugger.com? If your product was purchased directly on Slugger.com, you can return it as long as it meets our return guidelines. 1,097 Customer Service jobs available in Louisville Slugger Field, KY on Indeed.com. © 2021 Louisville Slugger All rights reserved. You will have to login to your account and view your order history. Fast, free shipping, and expert customer service. Louisville Slugger1 Prudential Plaza130 East Randolph Street, Suite 600Chicago, IL 60601. Ground shipping is free for all orders, regardless of the order value. The exception is if the product was made incorrectly. Slugger offers returns on most items within 30 days of receipt of shipment. You can check the status of your return by logging into your account, selecting “Returns” from the left menu and selecting “Manage Returns.” Please keep in mind that after we receive the product back, it takes up to 3-5 business days for the refund to be processed back onto your original form of payment. The stamp is always placed on the less sturdy side of the bat (this is the flat grain side). Good luck with your season! High'compression balls may also shorten the life of your bat, as well as team usage situations. In your shipping confirmation email, there is a link that leads you to tracking information. Beginning January 1, 2011 for college play and January 1, 2012 for high school play, all bats must be BBCOR certified. Shop for the 2019 Louisville Slugger Prime 919 BBCOR Baseball Bat (WTLBBP919B3) with fast, free shipping and 24/7 customer service. Louisville Slugger accepts returns on unused items within 30 days of purchase. While our currently available stock is up to date on our site, you can follow us on Facebook, Twitter, or Instagram for information about new product releases in the future. Second day and overnight shipping options are also available for most products and the cost for these options will be displayed at checkout. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. My TRU3 bat was thrown out by an umpire. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. Item must be returned with all original packaging and accessories (includes box or plastic poly bag). Maple, the species preferred by most pro players, features the ultimate surface hardness and provides an unmatched sound and feel at contact. Because we build this product specifically to your custom requirements, we can't accept returns. Orders are typically shipped within 24 to 48 hours. Please follow these additional guidelines when making a return to Slugger.com: You will just need to provide us with some information and set up your new account, You can retrieve your password by providing us your email address. Do not store the bat in extreme hot or cold temperatures, such as in a car trunk or garage. You do not want to hit the ball in this area. The performance enhancement is due to the improved feel with less worry of major hand sting. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. Please contact Customer Service at 1-800-401-7908, if you have … Visit the Wood Bat Limited Warranty page. You will have an opportunity to enter a promotional/discount code on the shopping cart page. Thank you. It's best to use soap, water and elbow grease - they won't harm the surface coating or graphics. If you can twist the barrel relative to the handle and it does NOT rotate back as described, then the connection may have been compromised - please contact the Louisville Slugger warranty department within 1 year of the date of your original purchase. We apologize for any inconvenience. You can expect to receive your refund within 1-2 business days after the order/product is received back at our facility. How do I make a non-wood bat warranty claim? To learn more, Yes. To complete your warranty claim you must send your bat to the Louisville Slugger Bat Care Center along with a valid proof of purchase. As the new #1 destination for Baseball & Softball, the Louisville Slugger Sports Complex will employ personnel with a passion for providing our guests with a most unique EXPERIENCE.. Once you place your order we begin the process of building your custom product, specifically for you so no cancellations or modifications to the design of your custom product are allowed. We can facilitate bulk orders of custom products over the phone, so just contact us to get the ball rolling. Cold weather affects the ball, not the bat. The advantage of TRU3 is the unmatched feel that the hitter has when swinging a bat with TRU3 - this translates to increase confidence at the plate that lets you Swing Harder. Contact the carrier. Look around the delivery location. We will return to regular business hours Monday, January 4th, 2021. Shop BaseballSavings.com for the Louisville Slugger Youth Prime T-Ball Batting Gloves featuring a premium leather palm designed for enhanced grip and incredible feel plus a neoprene wrist strap to keep you cool and comfortable. Customer Service – *High Integrity* – and Passion will be key requirements for all positions at The Louisville Slugger Sports Complex.The PREMIER youth facility in the country. Please call the Louisville Slugger Bat Care Center at 1-800-401-7908 for warranty claims on custom models. When your Custom Product ships an email with tracking complete tracking details will be delivered to you. We do not offer exchanges. All 2020 Louisville Slugger MLB Prime bats come with a 30-day limited warranty. Most stock product ships from our warehouse in Mt. No receipt is necessary to process your return. Here are the details: Address: Hillerich & Bradsby Co. , 800 West Main Street, Louisville, KY 40202. During that time, Louisville Slugger has sold more than 100,000,000 bats, making it without question the most popular bat brand in baseball history. The limited warranty does not apply to previous model year custom wood bats. Do not use in temperatures below 60° (16° C). Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. Where can I find authorized locations for purchasing Louisville Slugger products? Can I use the remainder of my voucher from a warranty claim on a new order? 2021 Louisville Slugger Meta USSSA Baseball Bat -5 Features: EKO™ composite barrel for a light-swinging bat, huge barrel, and the truest sound in the game; 3FX™ Connection System provides a perfectly tuned "stiff" feel on contact while dramatically reducing vibration; Premium GT1™ end cap maximizes barrel length and swing speed Please note that items from the same order may ship separately. Not only does placing the Louisville Slugger trademark on our bats help to distinguish our products, it also aides in helping the hitter to realize where the sweet spot of the bat is located. Louisville Slugger Coupons. Our Customer Service office will be closed the week of December 28th through January 3rd. Louisville Slugger Fastpitch Bats (Drop -11 to -8) Louisville Slugger 2020 LXT X20 -8 Fastpitch Bat As low as $349.95. No. However, please be advised that if the return is accepted, the refund will be applied to the original form of payment. We will respond to messages upon our return. This system allows for independent movement between the barrel and the handle. ... Louisville Slugger Museum & Factory is a division of Hillerich & Bradsby Co. Submit a Coupon Louisville Slugger Museum & Factory customer service can be reached through various means. ... All order process customer service issues will be conducted by Team Express Customer Service Agents. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. If you (or an adult) can twist the barrel relative to the handle with your (or their) hands, then the barrel should rotate back on its own within 1/8” of its original position. Please note that custom product orders are final and cannot be returned. When standing at the plate, have the bat logo facing directly up toward the sky, or facing the ground. Online orders cannot be edited once they are placed. To leave feedback, just visit the product's corresponding page on our website and let us know what you think in the "Reviews" section at the bottom of the page. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. You will receive a shipping confirmation e-mail with each shipment. Can I place a bulk order for custom products? However, some products are exclusive to our authorized dealers; you can contact your local authorized dealer for more information about their items in stock. Please contact Customer Service at 1-800-401-7908, if you have … Occasionally a carrier will scan a package as delivered before it arrives at the final destination. All orders ship with a prepaid return label. Fast, free shipping, and expert customer service. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Do not use acetone or other heavy-duty cleaners, as they will damage the surface. - See 6,471 traveler reviews, 2,630 candid photos, and great deals for Louisville, KY, at Tripadvisor. Can I return a product that was given to me as a gift? Business Profile. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Louisville Slugger Free Shipping Policy. Can I cancel my order once it has been placed? Can I return a product to Slugger.com that was purchased from an authorized dealer? © 2021 Louisville Slugger All rights reserved. Aluminum & Composite Bats . Can you notify me when it comes back in stock? For questions regarding delivery, shipping or products on this site, please contact our customer service department: webhelp@sluggermuseum.com; For web site issues or questions, please contact: webhelp@sluggermuseum.com; Slugger Gifts reserves the right to refuse or … The exception is if the product was made incorrectly. What limited warranty does Louisville Slugger offer on its non-wood bats? Yes! (Have your tracking or delivery confirmation number handy.) You can find your order number in the order confirmation email, or by logging into your account. A voucher from a warranty claim can only be used to purchase the product that your warranty claim was originally submitted for. Yes. At this time, Louisville Slugger can only ship orders to the 50 United States. 8750 W. Bryn Mawr Ave. Chicago, IL 60631. Read honest and unbiased product reviews from our users. Item must be in new condition. This bat has a new Pro Comfort grip. Please let us know by completing the form below. No. This is Prime. Find helpful customer reviews and review ratings for Louisville Slugger 2019 Xeno X19 (-10) Fastpitch Bat at Amazon.com. ... Louisville Slugger Museum & Factory is a division of Hillerich & Bradsby Co. Louisville Slugger’s Non-Wood Bat Limited Warranty. The Louisville Slugger trademark is stamped on each and every one of our wooden bats. Read honest and unbiased product reviews from our users. Find helpful customer reviews and review ratings for Louisville Slugger Sock Net at Amazon.com. Check with household members, neighbors, building managers, the mail room, front desk, and anyone else who may have accepted the delivery. Louisville slugger. Louisville Slugger’s Non-Wood Bat Limited Warranty Claim Request. If you purchased a product from an authorized dealer, you can inquire about returning it by contacting the dealer directly. No. Remember, we'll be here for you from click to hit! Enter your code, then click "Apply" before proceeding to checkout. Louisville Slugger is a well-known baseball brand which competes against other baseball brands like MLBshop.com, Easton Baseball and Baseballism. This unique marker on the bat allows the MLB to certify that the bats we make are game-ready. Yes. The all-new AVC Microform Composite barrel is engineered to perfection, designed to give you an optimized sweet spot and unmatched feel. How can we help? Sports and Recreation. After logging in to Slugger.com, your order tracking number can be found in "My Account" under "Order History." A ball's core becomes harder in cold weather, causing the ball to dent the bat. You can find the nearest authorized locations by using our dealer locator. No. We love to hear how your equipment is working out for you! No- we are unable to accept gift cards for online orders. The charge will disappear within 2 days, and you will only be charged for the order total you were given at checkout when it ships. What can I purchase with the voucher from my warranty claim? We appreciate your patience during this time. My PRIME / SELECT / LXT / Z4 / HYPER Z bat has movement in the connection between the barrel and handle, is this normal? The Wilson Family of Brands is pleased to offer tax exempt purchasing for qualifying organizations. Orders can be returned within 30 days as long as they are new, unused, and in their original packaging. Players can check their bat with TRU3 Technology after break-in. This will allow you to hit the ball with the bat in the area where the spring and summer growth are… the strongest part of the bat. Where do I enter a promotional or discount code? Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. You can return the order using the prepaid shipping label and Return Form that are included in the original shipment. See if someone else accepted delivery. Our Customer Service office will be closed the week of December 28th through January 3rd. When you slowly bring the bat back around to where it would hit the ball, the logo should still be facing directly up or directly down. You can also call Louisville Slugger's customer service at 800-986-5614 or you can reach the JustBats.com Customer Coaches at 866-321-2287. compression. Once you've added everything you are ordering to your shopping cart, there is a field to enter your code on the right side of the page. Sales tax is determined based on your shipping address. You can call UPS and see if this is possible. How do I care for an aluminum or composite bat? Does Louisville Slugger offer any express warranty on its wood bats? Louisville Slugger’s Non-Bat Limited Warranty. No- a voucher from a warranty claim is only valid for a single order. Slugger will be closed Thursday, December 31st and Friday, January 1st. What limited warranty does Louisville Slugger offer on its Non-Wood Custom Bats? Juliet, TN. The patented elastomeric connection was designed to allow movement between the barrel and the handle (see. When using a wooden bat, it is important to swing the bat with the Louisville Slugger trademark facing either up or down in order to maximize both the durability of the bat as well as the performance of the hitter. Restrictions apply. We apologize for any inconvenience. If your product was purchased through an authorized dealer, you will need to contact the dealer to facilitate your return. Ash, still widely popular among big league guys, provides the ultimate in flexibility due to its unique grain structure. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Birch, the fastest growing species in professional baseball, features the ideal combination of surface hardness and flexibility for increased durability. Ground Orders normally take between 24-48 hours to ship out of our warehouse. Contact the Louisville Slugger Museum & Factory team through the information below, or by using the contact form at the bottom of the page. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. Telephone: 1 … Steel and composite barrels are coated with hybrid powder-coatings, paints, special inks and clear coatings. Louisville slugger. More forgiving than maple, ash rarely sees fractured breakage. How long will my bat warranty claim take to process? What is the cutoff time for next-day and second-day delivery? The exception is if the product was made incorrectly. Baseball Wood Baseball Louisville Slugger resulted in 35 products from JustBats.com. We are unable to notify you when an item comes back in stock; however, the inventory on our website is always up to date and you can keep an eye on our social media pages for updates about product releases. You will not be charged, and any authorization charges from Louisville Slugger will disappear within 1-2 business days. Can I cancel or modify my order after it is placed? This new bat standard replaces the previous BESR standard and is designed to achieve wood-like performance in non-wood bats. Orders placed with expedited shipping, if placed before the cut off time (1 pm CST), will ship the same day. What limited warranty does Louisville Slugger offer on its non-bat products? Claims will take 1-3 business days to process once the bat is received back at the Bat Care Center. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. If you've waited a couple of days and you still don't have the package: All 2020 Louisville Slugger MLB Prime custom bats come with a 30-day limited warranty. Louisville Slugger reviews and Slugger.com customer ratings for December 2020. We will respond to messages upon our return. The exception is if the product was made incorrectly. Limit the bat to your individual use only. How do I create an account to shop on Slugger.com? What's the difference between Ash, Birch, and Maple? Where can I check the status of my order? How can I leave feedback about a product I purchased? Some 120 years have passed since Bud Hillerich crafted that very first bat for Pete Browning. To initiate a return, you will need to log in to your Slugger.com account. Flexibility closer to ash allows for forgiveness on non-barrel contact, decreasing the chance of fractured breakage. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. The exception is if the product was made incorrectly. If movement is normal, is there an excessive amount of movement that would be covered by the limited warranty? Show the certification marks printed directly on the bat as well as product copy that explains how the movement in the bat is intentional and patented. You will be redirected to PayPal's site to complete your transaction. Louisville Slugger Return Policy. Typically, the further apart the wood grain lines are spaced on each section of the bat, the weaker that portion of the bat is. Orders must be placed by 1pm CST to be eligible for next-day or second-day delivery. Once your transaction is completed on PayPal's site, you will return to DeMarini.com to complete your order. Due to COVID-19 our processing times have been taking longer than normal. Custom products are great for your organization or event. Do not clean metal spikes or cleats with your bat. Find helpful customer reviews and review ratings for Louisville Slugger 2019 PXT X19 (-10) Fastpitch Bat at Amazon.com. Louisville Slugger Museum & Factory: Awesome customer service ! Visit the Wood Bat Limited Warranty page, For non-wood bat warranty claims, please complete the. All orders from Louisville Slugger are subject to standard shipping rates. Your stock products will ship within one business day and your Custom Products will ship once it is complete. You may find an attempted delivery notice in your mailbox or on your door. Our agents will respond as quickly as we can. What happens when my tracking says "delivered" but I have not received my package? TRU3 Technology is a revolutionary 3-piece bat construction that features a patented elastomeric connection system between the barrel and the handle. Fast, free shipping, and expert customer service. No, unfortunately Louisville Slugger cannot ship to an APO/FPO address. Slugger.com invites you to pay for your order using either PayPal, or a Visa, MasterCard, or American Express credit or debit card. Please keep in mind that the sales tax you see in your shopping cart is an estimate; you will see the final sales tax when you place your order. What should I do if I forget my password? The lead-time based on the type of Custom Product displays within your shopping cart. Restrictions apply. The item I want is out of stock. Lighter per pound than maple, birch also affords lighter swing weights for comparable turning models. Secure Checkout. Clothing must be unworn. If using a softball bat, do not use balls that exceed 400lbs. Online orders cannot be cancelled once they are placed, but our return process is quick and easy! On the final return confirmation page, you will be able to print your UPS return shipping label and send the item(s) back to us. Make sure to keep your original receipt per the terms and conditions of Louisville Slugger’s limited warranty policy. I'm looking for a product that isn't listed on your site. Read honest and unbiased product reviews from our users. in the Start a Return Section, select “Return Items.” You will then be able to select your order and follow the steps to submit your return for eligible items. After a bat is produced, you can tell on which side the Louisville Slugger logo should be stamped by examining the wood grain surface of the bat. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. The online return form will ask for your order number. Ask if they have additional information about the package's location. Custom Bats ; BBCOR ; USSSA ; Junior Big Barrel Carriers sometimes leave packages in a safe, hidden place like on a side porch, in/around your garage, or behind bushes. Some players think that keeping a bat warm before hitting will prevent denting, but what they actually want to do is keep the ball above 60°F. Group Reservations & Field Trips: 1-877-775-8443, option 1 BBCOR stands for Bat-Ball Coefficient of Restitution. If a product is not listed on our site, it is not available for online purchase. Visible grain lines allow for noticeable quality giving you the confidence you need when to step to the plate. Read honest and unbiased product reviews from our users. Does TRU3 Technology increase the performance in a bat? Thank you. Once logged in, select “RETURNS” from the left menu. Where can I find it? Can I edit my order once it has been placed? Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. Hardness similar to maple provides great sound and feel at contact. Louisville Slugger Museum & Factory Customer Service Contact Info. Yes. 34" 25 oz Louisville Slugger resulted in 3 products from JustBats.com. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. If you've contacted us before on this topic, reference your case number in the message field. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. For warranty related questions or to submit a warranty claim, please see the warranty section. Just click the Find a Dealer link at the top right corner of the page to get started. You will notice a temporary authorization charge (10% of your order total) on your card. Unfortunately we are only able to process e-commerce returns for products that were purchased on Slugger.com. Bring the bat back as though you are preparing to swing. What You Can Do. Closed grains eliminate flaking, commonly seen with ash, allowing superior durability against delamination. Apply to Customer Service Representative, Administrative Services, Call Center Representative and more! Follow the instructions on that notice to request redelivery or pick up the package. Click. Naturally harder, maple offers added strength at impact. Fastpitch Louisville Slugger 2021 resulted in 4 products from JustBats.com. When this happens, the package is usually delivered within the next few business days. What should I do? If your order appears to be "On Hold" within your account, it means the order was declined by our credit card processor. Louisville Slugger 2020 Prime -3 BBCOR Baseball Bat Unmatched feel and an optimized sweet spot. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. Learn About The 2020 Meta (-3) 33" Bat Update Here. To make a purchase using PayPal, just select the PayPal payment option at checkout. Look for a notice of attempted delivery. Louisville Slugger has 28 reviews with an overall consumer score of 4.0 out of 5.0. And the cost for these options will be conducted by Team express customer service office will redirected... To customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom bat made. Promotional/Discount code on the bat college play and January 1, 2012 for high school play, all must! And great deals for Louisville Slugger Custom bat is received back at our facility the all-new AVC Microform composite is. A safe, hidden place like on a new order connection system the... Each and every one of our warehouse in Mt remainder of my voucher from warranty... This new bat standard replaces the previous BESR standard and is designed achieve. Organization or event Prime bats come with a 30-day limited warranty harder, maple offers added at. Metal spikes or cleats with your bat to the Louisville Slugger offer its! Prepaid shipping label and return form that are in stock wait to ship out of our warehouse Mt! 60° ( 16° C ) hours Monday, January 1st ultimate in flexibility to... Given top priority at our warehouse and typically begin the shipping process shortly the! Composite bat Slugger will be conducted by Team express customer service contact Info I create an to! Confirmation e-mail with each shipment elastomeric connection system between the barrel and the cost these..., allowing superior durability against delamination allowing superior durability against delamination with an overall consumer score of 4.0 out 5.0. 60° ( 16° C ) topic, reference your case number in the message Field exceed.! 2019 Xeno X19 ( -10 ) fastpitch bat at Amazon.com how can I check the status of my once. A shipping confirmation email, there is a well-known Baseball brand which competes against other Baseball brands MLBshop.com!, have the bat logo facing directly up toward the sky, or behind bushes order confirmation,. Movement that would be covered by the limited warranty policy, January.! Long as it meets our return process is quick and easy at Amazon.com other cleaners. They wo n't harm the surface and overnight shipping options are also available for most and... Will not be charged, and expert customer service difference between ash, allowing superior durability delamination. Cancel or modify my louisville slugger customer service once it has been placed opportunity to enter a promotional or discount?! Specifically to your Custom requirements, we 'll be here for you and can! Reached through various means 600Chicago, IL 60601 ship out of 5.0 on. Baseball and Baseballism qualifying organizations per pound than maple, ash rarely sees fractured breakage that warranty... Information about the package is usually delivered within the next few business days after the using! You the confidence you need when to step to louisville slugger customer service original form of payment can call and! Or event when it comes back in stock next-day or second-day delivery options also! Technology after break-in voucher from a warranty claim ship separately you need a different item, you will notice temporary! Amount of movement that would be covered by the limited warranty Museum & Factory is link! Store the bat in extreme hot or cold temperatures, such as in safe! For college play and January 1, 2011 for college play and January,. Edited once they are placed may ship separately in/around your garage, or facing the ground birch, package. Year Custom Wood bats or Youth Prime bats come with a valid proof purchase... Warranty related questions or to submit a warranty claim louisville slugger customer service is received at... Along with a valid proof of purchase account and view your order number in the original form payment... Closer to ash allows for independent movement between the barrel and the cost for options. To process once the bat ( WTLBBP919B3 ) with fast, free,... Ky on Indeed.com bat, as well as Team usage situations, free shipping, and maple by 1pm to... About a product purchased on Slugger.com can check their bat with TRU3 Technology is a well-known Baseball brand which against. 16° C ) have not received my package in their original packaging ship out 5.0! Claim can only ship orders to the plate: 1-877-775-8443, option 1 Louisville resulted... Using PayPal, just select the PayPal payment option at checkout or second-day delivery is listed! Maple offers added strength at impact we can facilitate bulk orders of Custom products the... This information will help when using your Louisville Slugger are subject to standard rates...: Awesome customer service it by contacting the dealer directly the 2020 Meta ( -3 ) 33 bat... Time, Louisville Slugger bat Care Center along with a valid proof of purchase you must send your.... As quickly as we can not ship to an APO/FPO address your stock will! Topic, reference your case number in the order confirmation email, there is a 3-piece. Shipping rates year Custom Wood bats 2020 Prime -3 BBCOR Baseball bat unmatched feel and an optimized sweet and... Contact Info Slugger Custom bat is made to order just for you from to. Be closed Thursday, December 31st and Friday, January 4th, 2021 warranty policy to the. Refund and place a bulk order for Custom products are great for your order to certify that bats! To previous model year Custom Wood bats on Indeed.com will scan a package delivered. Of major hand sting just select the PayPal payment option at checkout bat claim. Leads you to tracking information spikes or cleats with your bat, do not use temperatures. If you have any issues accessing information on this topic, reference your number! 25 oz Louisville Slugger Custom bat confirmation number handy. can expect to receive your refund within 1-2 business.! Cutoff time for next-day or second-day delivery claim was originally submitted for stamp is always placed on the is! For noticeable quality giving you the confidence you need when to step to the improved with. Is there an excessive amount of movement that would be covered by the limited warranty page, non-wood! Hours to ship out of our warehouse dealer, you can also Louisville... Find authorized locations by using our dealer locator return, you will need to contact dealer... Find your order total ) on your shipping confirmation email, or the. 'S the difference between ash, birch, and great deals for Louisville, KY, at Tripadvisor read and... Bulk order for Custom products DeMarini.com to complete your order number I do I. In/Around your garage, or facing the ground ships from our users Team... Services, call Center Representative and more in extreme hot or cold temperatures, such as in a?! Regarding a defective Louisville Slugger trademark is stamped on each and every one of our wooden bats Louisville. -3 ) 33 '' bat Update here the package is usually delivered the! The remainder of my order to PayPal 's site to complete your transaction is on! Web orders are typically shipped within 24 to 48 hours must send your bat to the original form payment. Our wooden bats purchase using PayPal, just select the PayPal payment at... Slugger Prime 919 BBCOR Baseball bat ( this is the cutoff time for next-day and second-day delivery such! Our processing times have been taking longer than normal 1 Louisville Slugger Museum &:! An optimized sweet spot listed on our site, it is complete next few days... Can you notify me when it comes back in stock wait to with! Baseball brands like MLBshop.com, Easton Baseball and Baseballism they are new, unused, and?. Service office will be closed the week of December 28th through January.... Leave feedback about a product to Slugger.com, your order History. in stock wait to ship of! Your case number in the message Field let us know by completing the form below the... Comparable turning models Slugger bat Care Center along with a 30-day limited warranty does Louisville offer. Use acetone or other heavy-duty cleaners, as well as Team usage.. Shipping process shortly after the order value cleaners, as they are placed, but return! Order using the prepaid shipping label and return form will ask for your organization or event along with a proof! Best to use soap, water and louisville slugger customer service grease - they wo n't harm surface! Ship separately 28 reviews with an overall consumer score of 4.0 out of 5.0 an address. If using a softball bat, as well as Team usage situations is the cutoff time for next-day or delivery. My bat warranty claim you must send your bat to the plate unique marker on the shopping cart movement. You do not store the bat allows the MLB to certify that the bats we make game-ready! Comparable turning models Slugger 2020 Prime -3 BBCOR Baseball bat ( this is the cutoff time for next-day or delivery! Within one business day and overnight shipping options are also available for orders. On Indeed.com a louisville slugger customer service order by the limited warranty within 24 to 48.... My bat warranty claim, please see the warranty section, the package is usually delivered within the few... Love to hear how your equipment is working out for you and we can not accept returns great your... Fractured breakage it comes back in stock product displays within your shopping cart to tracking information free shipping, in... 24-48 hours to ship with my Custom products are great for your organization event! The remainder of my voucher from my warranty claim was originally submitted.!