I told the little turd that I was 55 and I have been plumbing since I was 16. The first time I fixed it I cleaned the burners, yes, they had debris in them. Rheem error Code 13 Solution Kudos to the Rheem technician (800-­432-­8373) for pointing me in the right direction. What it Means: Flame failure: The heater can’t maintain a flame. With so much technology, errors do happen from time to time. All information found on SensibleDigs.com is intended for informational and educational purposes only. I called the helpline and that's where the B.S. For Rheem Stellar, 5 Star Gas and 4 Star Gas storage models the plastic drain near the bottom of the gas water heater will drip water during the heating cycle. Coming to the Rheem RTE 13, I found that the heater includes an activated coil. Cleaned the intake screen- it was filthy, and still had the code. It can provide between 1.3 and 3.1 gallons-per-minute depending on the inlet water … started. Reliable Water Heaters, Tankless Water Heaters, and HVAC Systems Today, we’ll break down all Rheem’s error codes to help you figure out the issue. Please refrain from asking where to purchase a product, or business, pricing, or legal questions, or for contractor referrals, or any questions not related to plumbing. The reset button is there for safety reasons. Wipe the vents and grilles with a damp cloth to remove dirt or debris. I've had this unit for about 10 months now and today it came up with error code 13. This allows the hot water to flow out much faster compared with other electric water heaters available. Add them up and you can see there is a problem if the dryer and stove are on when someone is showering do yourself a favor and see if this could also be your problem. This is a very common error code and they may send someone out for no charge to you. If you meet the gas supply and installation requirements, then check the following: If there are no issues with the wiring and readings are normal: If you often find that your tankless requires a reset, it might be that it’s overloaded. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. I suspect it is environmental pollutants that are causing the debris maybe even some bugs. I can see that if you don't have a screen, debris could get sucked in there and cause a similar problem. Pages in total: 36. The connection to the thermistor is incorrect. Diagram rheem tankless electric water heater wiring full version hd quality diagrampeteh gisbertovalori it for a carschematics2o odontomedsas grow indoor vent windwiringx19 locandadoso rinnai heaters owner s manual 27 kw self modulating 53 gpm 36kw the canada model 81v52d picmechanics archilabecommerce hot element blogxramos trkbrd tmaeme edilgress condensing … Then the infamous Code 13 came up about 3-4 months ago. I took some pics but no way to upload them here. Rheem has been providing reliable water heating to the world since we invented the water heater over 100 years ago. Which error code is your Rheem tankless water heater displaying? It gradually became more frequent. Fortunately, Rheem has a long list of error codes and helpful tips on how to amend the issues yourself. I can turn it off and leave off for a while 30 minutes or so, then turn it back on and it'll work for a day or so. The reason I bought this water heater is the I was constantly adjusting the water in the shower with the tank water heater that I had. Rheem 27 Focusing on the Rheem 27, this is a water heater with the highest capacity continuous flow gas water heater. Error code 13 is caused failing to detect that the unit is operating properly, IE: bad combustion. He came out and looked at my appliances and gas meter and simply said your meter is too small. All rights reservedHot-water-heaters-reviews.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Rheem Water Heating will be the premier customer experience provider of Rheem tankless water heaters. Also, feel free to leave any other questions, we’ll do our best to answer them. Enjoy the comfort and convenience of continuous hot water on demand with a Rheem ® tankless water heater. Double checked the system and realized I had not reconnected the power to the small transformer attached to the gas system, located just to the right of the top right corner of the circuit board. I unplugged it and now it is giving a 2, 13, 76, 1 codes. It will trip as soon as the water is heated to extreme temperature. Called back and they gave me the number of a Rheem tech in my area. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. Before you go ahead and open or touch any electrical components, make sure the power is off. I cleaned it off with a broom and so far it seems to have corrected the problem. Even the largest tankless unit will still struggle in high-demand households (1). Want to know what the error code displayed on your Rheem tankless means? I cleaned the manifold but not the burners and reassembled. Our whole-home tankless water heaters, available in natural gas, propane and electric models, are great for homes with busy families, homes with luxury bathrooms and vacation homes, while our point-of-use electric tankless water heaters are ideal for a single faucet or shower. There are a couple of reasons that the reset button might trip. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. View online or download Rheem RTG2-42 Troubleshooting Manual Had a lot of problems with my Rheem rtgh95dvn- code 13 kept coming on all he time-called Rheem tech line and they suggested sending the flame rods-no help. I started getting code 13, tried sanding flame rod put the cover back on and it had code 13 again, called service tech pulled the cover off again and it started working. First, inspect all vent pipes to ensure they are connected properly and free from puncture holes. But here are some steps: Tankless water heaters are like computers that are programmed to heat water in an instant (2). Now that I have this tankless heater, I get the water adjusted once & it is … In the past 2 weeks, its beeped at me and the remote thermostat shows a code of 11 when i turn the hot water on. I have installed many tank & tankless water heaters as I am a plumber. After 1 year of flawless operation we began experiencing sporadic "13" error codes causing us to reset 1-2 times per day. Disconnect the remote control, PC board, and all wiring harnesses, then reconnect. I put a filter screen on the intake and it worked fine until now. Premier Customer Experience –Priority One! A thermocouple is a bond of 2 dissimilar metals when exposed to heat at one point, and cooler at the polar end, they create a small DC current. Paloma sells a line of natural gas-heated tankless water heaters. My unit is 2 years old! Simply click here to return to. However, since it is an electronic device, you may find some technical difficulties after the warranty period is over. The flame probes are NOT thermocouples. Simply, they’re there to help you diagnose a problem, so you can get to fixing it. 5 Best Water Heater Blankets You Can Buy (2021 Reviews), Best Portable Tankless Water Heaters of 2021, The Best Condensing Water Heaters (Go Environment-Friendly), 5 Best Hot Water Recirculation Pumps (2021 Reviews), Best Tankless Water Heater Flush Kits of 2021. It's easy to do. Tankless. I went out and saw my meter was a 250000btu meter. Bosch Tankless Water Heater Error Codes. My unit is 2 years old! An Error Code 13 will only display on Indoor Rheem Tankless systems. Check the vents on the tankless water heater and keep the vents and grilles free of obstruction if the error code is "05." Guess what--my tankless is 200000btu and my stove is 80000, dryer 45000, gas grill 75000 and in the winter furnace is 140000. The tankless water heater comes with multiple features that allow fulfilling the entire hot water requirements of an average family. EcoSmart ECO 11 is a 13-kilowatt tankless EcoSmart ECO 11 is a 13-kilowatt tankless electric water heater ideal for providing hot water for a bathroom, small sink, office breakroom and other point-of-use or low-flow applications. If you can’t locate the screen displaying the error code, consult a professional. Check that the air intake and exhaust venting is correctly installed and in good working order. So is the case with… :). Please let us know in the comments below. I've had to clean them with my furnace every few years and found them more accessible and a simple fix. This time I built an airbox/filter for the incoming air. Sensible Digs is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Even the best tankless water heaters sooner or later may stop working or be affected by other kinds of problems. Copyright. Minimize Space. Every Rheem tankless water heater, either non-condensing or condensing is utilizing the computer board, not only to monitor the heating process and adjust the parameters, but to help in troubleshooting the potential problems. 2. “I’m not getting any hot water from my tankless water heater.” The problem behind the complaint? It is possible for several litres a day of condensation to discharge from the drain especially in cool conditions. That said, if you know that you’re not overworking your unit, consult a professional. Sure enough, one of them showed deposits and now we're back to operating reliably. This water heater started to be a problem, 6 months after I bought it. I've had my tankless water heater for about 5 years now, and has never had a problem. This prevents the “cold water sandwich” and cuts down your hot-water-wait-time dramatically. Reconnected the power and everything works perfectly. Join in and write your own page! Since Rinnai water heaters are one of the most advanced tankless water heaters available, we recommend to contact a service technician that’s authorized to work on Rinnai water heaters. In my airbox/filter, I installed a HEPA filter from a "shop vac" when I checked it there were bugs and dust in it. How? We’ve got you. I greatly suspect examining and cleaning the FLAME RODS would solve the majority of code "13" issues. They also have products for ventilating, air conditioning, and also heating available. Older and less complicated gas and propane combustion devices use these to prove ignition sources, and sometimes to operate the gas valve. I cleaned the burner again; a lot of debris in it. Error codes might seem hard to understand, but with a little help, you’ll feel like a pro. Gas company came out and installed a 630000 meter no charge. I have a Rheem RTGH 95-DVLN unit, that worked great for about 4 years. Indicates a problem with the tankless water heater’s ignition. Whenever I run the shower on the top floor of my house I keep getting an error code 13 on my Rheem Tankless Water Heater. More Rheem water heaters have been installed in homes than any other brand. Rheem RTG2-42 Pdf User Manuals. You can, of course, continue to reset it every time. I have had those little transformers fail on devices over the years so if yours is giving the Error 13 after about 30 seconds, every time, that transformer may have failed. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is … 1. Rheem is an American manufacturing company that makes residential, as well as commercial water boilers and heaters. Look here. Not once did he tell me that codes 12 & 13 are a constant problem with these W/H. I unplugged it and now it is giving a 2, 13, 76, 1 codes. Bosch offers several models of tankless water heaters, including the Bosch Therm 830 ES Non-Condensing tankless water heater with 8.3 gallons per minute capacity at 35 degrees Fahrenheit and the Bosch Therm C 1210 ES Condensing tankless water heater … Zero code 13 o2 depletions burners perfectly blue and zero issues with the unit .. Hope this helps you solve this Rheem phantom issue. If you call Rheem tech support, they will e-mail you the procedure. (Close cold water supply valve to water heater. Open hot water taps at fixtures. There’s an issue with the PGFR (proportional gas flow regulating) valve. 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